The last occasions the room was on the first floor but it was way nicer than my previous stay. Closer to the check in office so room was clean and tidy. No smells, but did see one roach the whole time I was there. All in all, it's a hit or miss.
Rude staff. When you walk in the office music is so loud you can't hear the staff talk. My truck was intentionally blocked in, I went into the office to inform hotel staff my truck was blocked in and it was going to make me late for work, the hotel worker told me it's my fault that I'm blocked in because all of our trucks are taking up all the parking spaces and her manager is going to call our area manager and tell him we're going to have to do something else with our trucks. I get the feeling like we're not wanted here so we're probably going to pack up all of our trucks and go somewhere else. The company I work for is a multi-billion-dollar company with over 5,000 employees so if we're going to be treated like this will just take our business elsewhere. I'm about to write a letter to the CEO expressing our treatment at this hotel. If Truck Drivers are not Welcome put up a sign.
Stayed for 3 months for a work assignment. Never again. No other place to go at the time. First day..German roaches in the room, called the desk to report I needed someone to come now to spray, I used my own bug spray in mean time, 3 days later no one came, had to call corporate to get help. Place dirty!! Used my Lysol wipes and gloves to wipe the room down and the wipes were black with dirt. Housekeeping was sub par at best. I finally kept my do not disturb sign on my door at all times to stop them from coming and I cleaned myself. My room was cleaner when I left than when I came. I had to go buy my own vacuum cleaner and after one vacuum you wouldn't believe the dirt in it!! 3 times during my stay my room was barged into by staff while I'm sleeping (I worked at night) and scared me to death..oh sorry, you are on the check out list, I thought you were gone!!! Got to smell cigarette and weed coming through my room constantly. Thats just a few things, I could go on $1500 a month with tax and it wasn't worth half of that. I don't live like that at home and to pay that much pissed me off. I told my travel company not to send anyone here again. We are travel nurse's and that's a lot of 3 month assignments going else where!! Did I say never again??!!! Nope not ever. Horrible!! Stayed 4/17 - 7/17.
Check in was at 3 pm. We waited until 4 and then the maid had an attitude. No shampoo no conditioner. No hair dryer. No trash can. No wash clothes and the clerk was tired and short with us said there was nothing she could do for us because we did not book directly through them. Won't stay again and we will be there several more times this year.
This location can be hit or miss. I have stayed here in two separate occasions. First time, the room was almost scary dark and had a worn out feel and a funky smell. Roaches were a common sight.
The most disgusting hotel room I've ever stepped into! I'll let the pictures speak for themselves. However, the front desk attendant was very nice and quickly refunded my money no questions asked when I went back to say that I was leaving immediately after seeing the room.
Extended Stay America Hotel Charleston North Charleston is a US Lodging based in North Charleston, South Carolina. Extended Stay America Hotel Charleston North Charleston is located at 5059 N Arco Ln, North Charleston, SC 29418, USA.
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