They were so helpful and an absolute delight to me and my fiance i love them go buy major jewelery from them
Bought an engagement ring/wedding band set with a 1ct. loose stone to be set in the engagement ring. Picked what I wanted, had it sent off, then a day later decided I wanted to go bigger to a 1.5 ct. stone. Called to cancel the order, and the charge to my reeds card. Had nothing but great customer service the whole time. No problem cancelling my order and clearing my card. Got the the 1.5 ct. stone in within a few days. Went back up there to compare, and was yet again greeted with nothing but fantastic service, great attitudes and a sincere willingness to help and get the right rings, as well as a great deal. Truly a pleasure working with everyone there and really felt like they wanted to help and wanted to give me what I was looking for!
Don't expect to get more than one use from jewelry purchased here, and don't expect any support to repair the poor workmanship.
I bought a Pandora bracelet, Pandora necklace and charms to go with it. Spent about $700 in the store. I was not satisfied with the fit of the Pandora bracelet. I took it back for just an exchange. The rude clerk said he couldn't exchange without a receipt. Obviously untrue because the lady said that she could look up my transaction and help me. Needless to say that I was annoyed by that time and no longer wanted help. I returned the $400 worth of bracelet and charms and will be returning the necklace as well. Bad customer service is not worth the money!!
Great customer service! Emalie helped my wife with Pandora during the special sales event. We spent nearly $300 in total, and only planned on spending $75. Not only did we feel happy with our purchase, we were extremely satisfied with the customer service and friendly environment from all of the employees. Thanks again!
Reeds Jewelers is a US Jewelry Store based in North Charleston, South Carolina. Reeds Jewelers is located at 2150 Northwoods Boulevard #H-636, North Charleston, SC 29406, USA.
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