Very helpful! Love this place!
My boyfriend and I stopped by looking for a light switch and a case, which we found quickly but wanted to browse the store a bit before we checked out to see if we needed anything else. In the less than 5 minutes we were in the store, we had several different sales associates (5 or 6 times) ask us if we needed help each and every single time we walked to another aisle. It felt very overbearing and honestly was very obvious that they were keeping eyes on us, so to speak, which is extremely insulting and uncomfortable. We couldn't get out of there fast enough. Will NOT be returning.
Great store. Like was mentioned before, it isn't a cavernous big box store but it has everything you would want. The staff is always quite helpful and to the contrary to what was mentioned before in a post I actually had the owner help me and also deliver some larger orders that I could not fit in my truck to my house same day. I enjoy going there and also it has a good grilling selection and Rockwell lump which is the best stuff to use for my Big Green Egg. Well done Moody's Ace Hardware.
Their stihl "service" department is terrible. I dropped off my blower and trimmer for service and after a week they said they were ready. They told me that they cleaned the carburetor in my blower and got it to start and run which was a blaitant lie. The carb is still dirty on the outside and it still will not start. From what I can tell they only work that was done on my blower was an external cleaning. As for the trimmer they fixed the broken spark plug boot then tacked on another $50 for a new carburetor without calling and when I recived it the spark plug was only screwed in about half way. After a $140 + bill I only have one working tool. I will not be returning to their service department or this store.
Terrible customer service. Seemed to be a racial disparity in their treatment. I will never spend another dime here. The customer is ALWAYS right.
Moodys Ace Hardware is a US Hardware Store based in North Charleston, South Carolina. Moodys Ace Hardware is located at 8012 Dorchester Rd, North Charleston, SC 29418, USA.
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