After hearing all of the radio ads for "best service" and "we take your comfort seriously," I had high expectations for the service I'd receive at a place that sells $300+ boots.
In summary, go here to figure out your redwing size then just buy online.
I had to ask him to measure both feet and he actually said it doesn't matter. I told him what boots I wanted and he pretty much insisted that i buy something from the Chinese made 'worx' line because in his words the heritage line "isn't made to work in". Huh? The original, most popular and arguably most iconic American work boot isn't made for work??? Then the shocker, pay in full up front, at least 30% more than online, and wait two weeks.
Had a good experience here. Decided that I needed some nice boots for my day to day work, and what a difference! Service is great here, great selection, and they're willing to work with you!
I'm a big fan of red wing boots but not a big fan of this store. The guy who works there, maybe the owner, was so unbelievably uninterested in my business that it almost felt awkward to my wife and I.
Although the selection is decent and the quality of the boots speak for themselves, the gentleman that works at this store couldn't be any less helpful. Asked to try on a few different pairs to gauge the fit and he asks what my size is, didn't even volunteer to measure my foot. So much for all the high tech foot measuring that's described on commercials. No biggy. What killed me was that he proceeded to bring out a few pairs and then walked off while I was trying them on. Didn't care to ask how they felt or even check the fit himself. Asked me plain and simple if I was going to buy them and that was it.
No thanks.
Pretty sure I'll just drive the hour and a half up to Columbia to visit their Red Wing Shoes Store if I need to get something in the future.
I needed some steel toe boots for a new job, went to a number of stores before stoping by this red wing and Thank God. I had no idea what i was lookin for exactly. The wonderful Amy who was working helped me out perfectly and was awesome. She has now made me a believer in red wing and I WILL return in the future for any boots I need.
Red Wing is a US Shoe Store based in North Charleston, South Carolina. Red Wing is located at 8510 Rivers Ave Ste D, North Charleston, SC 29406, USA.
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